Return & Refund Policy

At iZenLife, your peace of mind matters as much as the pieces you choose. That’s why we offer a 30-Day Satisfaction Guarantee for all items purchased directly from www.izenlife.eu.

 

30-Day Satisfaction Guarantee

You have 30 calendar days from the date of delivery to return your item for a full refund. Returned items must be in their original, unused condition—complete with packaging and tags intact.

While many of our products are made-to-order, and we are not legally obligated to accept returns, we choose to do so because your satisfaction is a central part of our philosophy.

 

Free Returns

To make your return as effortless as possible, we provide complimentary return shipping within the 30-day window. Simply reach out to us at theizenstoreteam@gmail.com with your order details, and we’ll send you a prepaid return label.

 

Complimentary Resizing

If your wearable item doesn’t fit quite right, we offer one free resizing for first-time orders. Contact us within 30 days of delivery, and we’ll arrange both the resizing and return shipping at no additional cost.